Dinner Detective Terms And Conditions

By purchasing Dinner Detective tickets, you indicate that you understand and agree with our Terms & Conditions as outlined below.

The Dinner Detective reserves the right to refuse entry to, deny service to, and/or remove from the premises any guests who do not adhere to these Terms & Conditions! Please read carefully and thoroughly!

Show Policy

DRESS CODE: Business casual/dressy casual is required unless specified. No logo/printed T-shirts, shorts, ballcaps, flip-flops, or torn clothes are permissible. Jeans are acceptable unless specified.

MINIMUM AGE: Minimum age varies by location. If your group intends to bring a minor, please visit your chosen location’s FAQ page for exact age requirements for your venue.   No babies, toddlers, or young children are allowed to attend.

SPECIAL EFFECTS: Fake prop guns, loud simulated gunshots, and brief lighting outages may be used as part of the performance.

REFUNDS/RESCHEDULING/CHANGES: Upon completing your purchase with The Dinner Detective, you agreed that all sales are final. Due to our immediate and guaranteed transactional contracts with our venues, The Dinner Detective cannot and will not offer partial or full refunds for show tickets and/or packages. The “all sales final” agreement is absolute and includes, but is not limited to, all illness, injury, family emergency and trip cancellations. Should you need to reschedule and it is at least 7 days before your scheduled event, then a $20/ticket transfer fee will apply. No transfers less than 7 days before the event. No meal changes less than 4 days before the event, including at the event itself.

WEAPON/CONCEALED CARRY POLICY:  The Dinner Detective does not allow weapons into our shows, even with a concealed carry permit, or in areas where it is otherwise legal.  This policy applies to all of our locations worldwide, without exception.

CHECK-IN POLICY:  All seating is pre-assigned and will be communicated to you at the show. Please arrive 15 minutes prior to check-in. Your confirmation page and a valid photo ID must be presented at check-in.  Any tickets left unclaimed 45 minutes after show check-in begins may be subject to forfeiture without refund.

FOOD, ALCOHOL & DISRUPTION POLICY: OUTSIDE FOOD AND/OR DRINK IS NOT ALLOWED; THERE ARE NO EXCEPTIONS TO THIS RULE.  To-go boxes are not allowed due to health code and venue restrictions. We have a full bar available at the show that opens at check-in, and an ATM is easily accessible inside the venue.  If any guests in your party arrive at the show visibly intoxicated, or become visibly intoxicated or overly disruptive during the show itself, The Dinner Detective reserves the right to refuse service to those guests and/or ask those guests to leave the show without a refund of monies paid.

FILMING & VIDEO RECORDING: To ensure that every guest enjoys the performance without distractions and to respect the artistic integrity of our performers, we kindly inform you that filming and video recording during the show is strictly prohibited without prior written consent from Dinner Detective Productions Inc.. This policy is in place to protect the privacy of our artists and attendees, and to preserve the unique atmosphere of live entertainment. Unauthorized recording may result in the confiscation of your device and/or removal from the venue without a refund. We appreciate your understanding and cooperation in creating a memorable experience for all guests.

WAIVER – ASSUMPTION OF RISK: We appreciate your cooperation as we strive to make the guest experience as safe as possible for all. Although preventative measures set forth by The Dinner Detective and their host venues are intended to help reduce the spread of any virus, we cannot guarantee you will not be exposed during your visit. By purchasing tickets to and/or attending this event with The Dinner Detective, you acknowledge the following:

• You acknowledge notice of and agree to follow all facility rules, posted instructions, as well as all local city, county and state ordinances and protocols.
• You agree to notify all guests for whom you are purchasing tickets of the instructions and protocols disclosed here, those that may be made publicly available for the event, and those that may be conveyed prior to your party’s arrival.
• You acknowledge and agree that you are voluntarily assuming all risks of exposure to any virus and agree to release, waive and discharge The Dinner Detective, the host facility, its parent entities, and all related and affiliated individuals and entities, and all individuals and entities involved in the event for The Dinner Detective which you are attending, from all claims directly or indirectly arising from your attendance at The Dinner Detective.

Privacy Policy

Scope: This Privacy Policy covers TheDinnerDetective.com treatment of personally identifiable information that TheDinnerDetective.com collects when you are on the TheDinnerDetective.com web site (“Site”). This policy does not cover the treatment of personally identifiable information that may be collected by other web sites (“Third-Party Sites”) that TheDinnerDetective.com links to or is otherwise affiliated with.

Information Collection and Use: TheDinnerDetective.com collects personally identifiable information when you purchase products. TheDinnerDetective.com also collects information from your browser including browser type, browser version, browser settings, operating system, pages visited, your IP Address, and Cookies. TheDinnerDetective.com uses this information for general purposes such as allowing you to add products and services to your shopping cart, tailoring the content within the Site to match your interests, and ensuring that the site continues to operate properly with commonly used operating systems and browsers. Your IP Address will be stored and used for security purposes to prevent fraud and other illegal activity.

Children under the age of 13 are prohibited from submitting personal information to www.TheDinnerDetective.com. Federal Law prohibits websites from collecting and/or distributing personal information from children without parental consent. At this time, TheDinnerDetective.com has no effective means to obtain and track parental consent. Therefore, TheDinnerDetective.com must prohibit the submission of personal information from children under the age of 13.

Information Sharing and Disclosure: TheDinnerDetective.com will not sell or rent your personally identifiable information to anyone. TheDinnerDetective.com may need to send personally identifiable information about you (including, but not limited to, your name, food orders, package orders, etc). TheDinnerDetective.com may also send your personal information to others when required to do so by law.

Mailing List: The mailing list is a list that may be used by TheDinnerDetective.com. This mailing list may be used to inform you of upcoming events and/or special promotions. You have the option of opting out of the mailing list at anytime. TheDinnerDetective.com will not send marketing or other solicitations to patrons that have chosen not to be included on the mailing list, and TheDinnerDetective.com will not sell or otherwise disclose any of your information to a third party.