By purchasing Dinner Detective tickets, you indicate that you understand and agree with our Terms & Conditions as outlined below.

The Dinner Detective reserves the right to refuse entry to, deny service to, and/or remove from the premises any guests who do not adhere to these Terms & Conditions! Please read carefully and thoroughly!

Show Policy

DRESS CODE: Business casual/dressy casual is required unless specified. No logo/printed T-shirts, shorts, ballcaps, flip-flops, or torn clothes are permissible. Jeans are acceptable unless specified.

MINIMUM AGE: Minimum age varies by location. If your group intends to bring a minor, please visit your chosen location’s FAQ page for exact age requirements for your venue.   No babies, toddlers, or young children are allowed to attend.

SPECIAL EFFECTS: Fake prop guns, loud simulated gunshots, and brief lighting outages may be used as part of the performance.

REFUNDS/RESCHEDULING/CHANGES: Upon completing your purchase with The Dinner Detective, you agreed that all sales are final. Due to our immediate and guaranteed transactional contracts with our venues, The Dinner Detective cannot and will not offer partial or full refunds for show tickets and/or packages. The “all sales final” agreement is absolute and includes, but is not limited to, all illness, injury, family emergency and trip cancellations. Should you need to reschedule and it is at least 7 days before your scheduled event, then a $20/ticket transfer fee will apply. No transfers less than 7 days before the event. No meal changes less than 4 days before the event, including at the event itself.

WEAPON/CONCEALED CARRY POLICY:  The Dinner Detective does not allow weapons into our shows, even with a concealed carry permit, or in areas where it is otherwise legal.  This policy applies to all of our locations worldwide, without exception.

CHECK-IN POLICY:  All seating is pre-assigned and will be communicated to you at the show. Please arrive 15 minutes prior to check-in. Your confirmation page and a valid photo ID must be presented at check-in.  Any tickets left unclaimed 45 minutes after show check-in begins may be subject to forfeiture without refund.

FOOD, ALCOHOL & DISRUPTION POLICY: OUTSIDE FOOD AND/OR DRINK IS NOT ALLOWED; THERE ARE NO EXCEPTIONS TO THIS RULE.  To-go boxes are not allowed due to health code and venue restrictions. We have a full bar available at the show that opens at check-in, and an ATM is easily accessible inside the venue.  If any guests in your party arrive at the show visibly intoxicated, or become visibly intoxicated or overly disruptive during the show itself, The Dinner Detective reserves the right to refuse service to those guests and/or ask those guests to leave the show without a refund of monies paid.

FILMING & VIDEO RECORDING: To ensure that every guest enjoys the performance without distractions and to respect the artistic integrity of our performers, we kindly inform you that filming and video recording during the show is strictly prohibited without prior written consent from Dinner Detective Productions Inc.. This policy is in place to protect the privacy of our artists and attendees, and to preserve the unique atmosphere of live entertainment. Unauthorized recording may result in the confiscation of your device and/or removal from the venue without a refund. We appreciate your understanding and cooperation in creating a memorable experience for all guests.

WAIVER – ASSUMPTION OF RISK: We appreciate your cooperation as we strive to make the guest experience as safe as possible for all. Although preventative measures set forth by The Dinner Detective and their host venues are intended to help reduce the spread of any virus, we cannot guarantee you will not be exposed during your visit. By purchasing tickets to and/or attending this event with The Dinner Detective, you acknowledge the following:

  • You acknowledge notice of and agree to follow all facility rules, posted instructions, as well as all local city, county and state ordinances and protocols.
  • You agree to notify all guests for whom you are purchasing tickets of the instructions and protocols disclosed here, those that may be made publicly available for the event, and those that may be conveyed prior to your party’s arrival.
  • You acknowledge and agree that you are voluntarily assuming all risks of exposure to any virus and agree to release, waive and discharge The Dinner Detective, the host facility, its parent entities, and all related and affiliated individuals and entities, and all individuals and entities involved in the event for The Dinner Detective which you are attending, from all claims directly or indirectly arising from your attendance at The Dinner Detective.

Interpreter Request Policy

  1. Notification: Contact our Box Office or local team via email to let us know you have bought tickets and will need an interpreter.  As a reminder, this must be at least 14 days before the event. You can reach us via phone at 866-496-0535 or email at
  2. Information Required: Please provide the following information when making your request:
    1. Name and contact information
    2. Event name, location and date
    3. Specific interpreter needs (e.g., sign language, language translation, Braille)
  3. Confirmation: Once your request is received, we will confirm the availability of an interpreter and notify you accordingly.


Important Note:

  • Requests made less than 14 days before the event may not be guaranteed, as it may be challenging to secure an interpreter on short notice.
  • While we strive to accommodate all requests, there may be circumstances where an interpreter is not available. In such cases, we will inform you promptly and explore alternative solutions.  For further assistance, please do not hesitate to contact our Box Office or our location directly.


Privacy Policy

Scope: This Privacy Policy covers treatment of personally identifiable information that collects when you are on the web site (“Site”). This policy does not cover the treatment of personally identifiable information that may be collected by other web sites (“Third-Party Sites”) that links to or is otherwise affiliated with.

Information Collection and Use: collects personally identifiable information when you purchase products. also collects information from your browser including browser type, browser version, browser settings, operating system, pages visited, your IP Address, and Cookies. uses this information for general purposes such as allowing you to add products and services to your shopping cart, tailoring the content within the Site to match your interests, and ensuring that the site continues to operate properly with commonly used operating systems and browsers. Your IP Address will be stored and used for security purposes to prevent fraud and other illegal activity.

Children under the age of 13 are prohibited from submitting personal information to Federal Law prohibits websites from collecting and/or distributing personal information from children without parental consent. At this time, has no effective means to obtain and track parental consent. Therefore, must prohibit the submission of personal information from children under the age of 13.

Information Sharing and Disclosure: will not sell or rent your personally identifiable information to anyone. may need to send personally identifiable information about you (including, but not limited to, your name, food orders, package orders, etc). may also send your personal information to others when required to do so by law.

Mailing List: The mailing list is a list that may be used by This mailing list may be used to inform you of upcoming events and/or special promotions. You have the option of opting out of the mailing list at anytime. will not send marketing or other solicitations to patrons that have chosen not to be included on the mailing list. Regardless of whether you have opted out of the mailing list, may contact you regarding important information related to an event you have already purchased tickets to. This may include important information such as an event cancellation, postponement, or relocation. It may also include a question or problem related to your order or payment.

Cookies: Cookies are small text files that are downloaded to your computer. Cookies cannot damage your computer. Cookies, by themselves, cannot be used to identify you. Unless you have chosen to submit personal information to through registration or the purchase of products and/or services, cannot identify you. Cookies are used by to allow the smooth operation of the Site and to track your activity so that we may tailor the content of the Site to match your interests.

Changes: may change this policy from time to time. Any changes will be posted on this Site.

Terms Of Use

Acceptance of Terms: The following are the rules (“Terms”) governing the use of the web site (“Site”). By using the Site, you agree to be bound by these Terms and to follow these Terms and all applicable laws and regulations governing the Site. reserves the right to change these Terms at any time by posting them on the Site. Links or content from other web sites (“Third-Party Sites”) are governed by the Terms for the Third-Party Sites.

Permitted Use: The information, images, and software (“Content”) on this Site is the property of and/or third parties supplying information to the Site. The Content is protected by U.S. and international copyright laws. You are only authorized to view and to retain a copy of pages of this Site for your own personal use. Any reproduction, publication, or further distribution or public exhibition of materials provided at this site in whole or in part is strictly prohibited.

Links: The Site may reference or link to Third-Party Sites. has no control over these Third-Party Sites or the content within them. can not guarantee that the content contained in these Third-Party Sites is complete, accurate, and/or legal. does not warrant that these Third Party Sites will not contain viruses or otherwise impact your computer. By using the Site to purchase products, search, or link to Third-Party Sites, you agree and understand that you may not make any claim against for any damages or losses, whatsoever, resulting from your use of the Site or Third Party Sites.

Privacy: The privacy of our users is important.  Children under the age of 13 are prohibited from submitting personal information to Federal Law prohibits websites from collecting and/or distributing personal information from children without parental consent. At this time, has no effective means to obtain and track parental consent. Therefore, must prohibit the submission of personal information from children under the age of 13.

Disclaimer: does not promise that the Site or any services, such as email, links, products, pricing, or searches offered on the Site will be error-free, uninterrupted, nor that it will provide specific results from use of the Site or any Content, search or link on it. The site and its Content are delivered on an “as-is” and “as-available” basis. can not ensure that files you download from the Site will be free of viruses or contamination or destructive features.


Disputes: If there is any dispute about the Site or involving the Site, you agree that the dispute will be governed by the laws or the State of Colorado without regard to its conflict of law provisions. You agree to personal jurisdiction by and venue in applicable state and federal courts.

Indemnity: You agree to indemnify and hold, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorney fees, made by any third party due to or arising out of your use of the Site.