We try to keep our terms and conditions as simple as possible so everyone can understand them. Simply put, once a ticket is purchased or event is contracted, the following terms and conditions will take effect.
The Dinner Detective will not accept any responsibility for any accidents, injuries, lost or stolen items or damage to personal or private property (including vehicles and clothing). The Dinner Detective shall not and will not be held accountable for financial recuperation (unless required by law) for any "Acts of God" or for any States of Emergency as deemed by local, state and/or Federal governments.
SPECIAL EFFECTS: Fake guns, loud gunshots, and brief lighting outages are used as part of the performance.
DRESS CODE POLICY: Business casual or dressy casual is absolutely required unless otherwise specified in the event description. No logo/printed T-shirts, shorts, ballcaps, flip-flops, or torn clothes are permissible. Jeans are acceptable unless otherwise specified in the event description. If any guests in your party do not conform to our dress code, The Dinner Detective reserves the right to deny entry to those guests without a refund of monies paid.
REFUND/RESCHEDULING/CHANGE POLICY: Once your purchase/reservation is complete, all sales are final. The Dinner Detective cannot and does not offer partial or full refunds or cancellations of show tickets or packages. This policy includes all Dinner Detective shows throughout the United States as well as individual tickets purchased through brokers. Should you need to reschedule and it is at least 7 days before your scheduled event, then a $20/person transfer fee will apply. No transfers less than 7 days before the event. No meal changes less than 4 days before the event, including at the event itself.
MINIMUM AGE POLICY: Our required minimum age is 15, and adult supervision is required. If your party arrives at the show with a child younger than 15, without prior consent of the Producers, The Dinner Detective reserves the right to deny entry to your party without a refund of monies paid.
WEAPON/CONCEALED CARRY POLICY: The Dinner Detective does not allow weapons into our shows, even with a concealed carry permit, or in areas where it is otherwise legal. This policy applies to all of our locations worldwide, without exception.
CHECK-IN POLICY: All seating is pre-assigned and will be communicated to you at the show. Please arrive 15 minutes prior to check-in. Your confirmation page and a valid photo ID must be presented at check-in.
FOOD, ALCOHOL & DISRUPTION POLICY: OUTSIDE FOOD AND/OR DRINK IS NOT ALLOWED; THERE ARE NO EXCEPTIONS TO THIS RULE. To-go boxes are not allowed due to health code and venue restrictions. We have a full bar available at the show that opens at check-in, and an ATM is easily accessible inside the venue. If any guests in your party arrive at the show visibly intoxicated, or become visibly intoxicated or overly disruptive during the show itself, The Dinner Detective reserves the right to refuse service to those guests and/or ask those guests to leave the show without a refund of monies paid.
WAIVER - ASSUMPTION OF RISK: We appreciate your cooperation as we strive to make the guest experience as safe as possible for all. Although preventative measures set forth by The Dinner Detective and their host venues are intended to help reduce the spread of any virus including COVID-19, we cannot guarantee you will not be exposed during your visit. By purchasing tickets to and/or attending this event with The Dinner Detective, you acknowledge the following:
- You acknowledge notice of and agree to follow all facility rules, posted instructions, as well as all local city, county and state ordinances and protocols.
- You agree to notify all guests for whom you are purchasing tickets of the instructions and protocols disclosed here, those that may be made publicly available for the event, and those that may be conveyed prior to your party’s arrival.
- You acknowledge and agree that you are voluntarily assuming all risks of exposure to any virus including COVID-19 and agree to release, waive and discharge The Dinner Detective, the host facility, its parent entities, and all related and affiliated individuals and entities, and all individuals and entities involved in the event for The Dinner Detective which you are attending, from all claims directly or indirectly arising from your attendance The Dinner Detective.
Information Collection and Use: TheDinnerDetective.com collects personally identifiable information when you purchase products. TheDinnerDetective.com also collects information from your browser including browser type, browser version, browser settings, operating system, pages visited, your IP Address, and Cookies. TheDinnerDetective.com uses this information for general purposes such as allowing you to add products and services to your shopping cart, tailoring the content within the Site to match your interests, and ensuring that the site continues to operate properly with commonly used operating systems and browsers. Your IP Address will be stored and used for security purposes to prevent fraud and other illegal activity.
Children under the age of 13 are prohibited from submitting personal information to www.TheDinnerDetective.com. Federal Law prohibits websites from collecting and/or distributing personal information from children without parental consent. At this time, TheDinnerDetective.com has no effective means to obtain and track parental consent. Therefore, TheDinnerDetective.com must prohibit the submission of personal information from children under the age of 13.
Information Sharing and Disclosure: TheDinnerDetective.com will not sell or rent your personally identifiable information to anyone. TheDinnerDetective.com may need to send personally identifiable information about you (including, but not limited to, your name, food orders, package orders, etc). TheDinnerDetective.com may also send your personal information to others when required to do so by law.
Mailing List: The mailing list is a list that may be used by TheDinnerDetective.com. This mailing list may be used to inform you of upcoming events and/or special promotions. You have the option of opting out of the mailing list at anytime. TheDinnerDetective.com will not send marketing or other solicitations to patrons that have chosen not to be included on the mailing list. Regardless of whether you have opted out of the mailing list, TheDinnerDetective.com may contact you regarding important information related to an event you have already purchased tickets to. This may include important information such as an event cancellation, postponement, or relocation. It may also include a question or problem related to your order or payment.
Cookies: Cookies are small text files that are downloaded to your computer. Cookies cannot damage your computer. Cookies, by themselves, cannot be used to identify you. Unless you have chosen to submit personal information to TheDinnerDetective.com through registration or the purchase of products and/or services, TheDinnerDetective.com cannot identify you. Cookies are used by TheDinnerDetective.com to allow the smooth operation of the Site and to track your activity so that we may tailor the content of the Site to match your interests.
Changes: TheDinnerDetective.com may change this policy from time to time. Any changes will be posted on this Site.
Acceptance of Terms: The following are the rules ("Terms") governing the use of the TheDinnerDetective.com web site ("Site"). By using the Site, you agree to be bound by these Terms and to follow these Terms and all applicable laws and regulations governing the Site. TheDinnerDetective.com reserves the right to change these Terms at any time by posting them on the Site. Links or content from other web sites ("Third-Party Sites") are governed by the Terms for the Third-Party Sites.
Permitted Use: The information, images, and software ("Content") on this Site is the property of TheDinnerDetective.com and/or third parties supplying information to the Site. The Content is protected by U.S. and international copyright laws. You are only authorized to view and to retain a copy of pages of this Site for your own personal use. Any reproduction, publication, or further distribution or public exhibition of materials provided at this site in whole or in part is strictly prohibited.
Links: The Site may reference or link to Third-Party Sites. TheDinnerDetective.com has no control over these Third-Party Sites or the content within them. TheDinnerDetective.com can not guarantee that the content contained in these Third-Party Sites is complete, accurate, and/or legal. TheDinnerDetective.com does not warrant that these Third Party Sites will not contain viruses or otherwise impact your computer. By using the Site to purchase products, search, or link to Third-Party Sites, you agree and understand that you may not make any claim against TheDinnerDetective.com for any damages or losses, whatsoever, resulting from your use of the Site or Third Party Sites.
Privacy: The privacy of our users is important. Children under the age of 13 are prohibited from submitting personal information to TheDinnerDetective.com. Federal Law prohibits websites from collecting and/or distributing personal information from children without parental consent. At this time, TheDinnerDetective.com has no effective means to obtain and track parental consent. Therefore, TheDinnerDetective.com must prohibit the submission of personal information from children under the age of 13.
Disclaimer: TheDinnerDetective.com does not promise that the Site or any services, such as email, links, products, pricing, or searches offered on the Site will be error-free, uninterrupted, nor that it will provide specific results from use of the Site or any Content, search or link on it. The site and its Content are delivered on an "as-is" and "as-available" basis. TheDinnerDetective.com can not ensure that files you download from the Site will be free of viruses or contamination or destructive features.
THEDINNERDETECTIVE.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THEDINNERDETECTIVE.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING WITHOUT, LIMITATION, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.
Disputes: If there is any dispute about the Site or involving the Site, you agree that the dispute will be governed by the laws or the State of Colorado without regard to its conflict of law provisions. You agree to personal jurisdiction by and venue in applicable state and federal courts.
Indemnity: You agree to indemnify and hold TheDinnerDetective.com, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorney fees, made by any third party due to or arising out of your use of the Site.