Voucher Redemption

 
Voucher Redemption

 

Thank you for purchasing tickets to The Dinner Detective Murder Mystery Dinner Show through our promotion with Groupon! Below you’ll find a list of available show dates, as well as instructions on how to redeem your voucher(s).  We can take voucher reservations through this form only, but if you have any questions about this process, please email us at houston.info@thedinnerdetective.com.

Your Groupons are valid for a stated amount of time from your purchase date, and The Dinner Detective performs at least two to three shows a month, every month, year round.  If your requested show date is unavailable, you will have plenty of chances to redeem your Groupons in the coming months.  Thanks for your patience!

PLEASE READ THE FOLLOWING:

As stated on your voucher, all confirmed reservations are FINAL (non transferable and non refundable). Seating is subject to determined availability. We are contractually obligated to keep some seats available for our external ticket brokers, with the remainder being made available for general admission guests. Seating availability for a show on our schedule page does not mean we have available seating for Groupon voucher holders for that particular show.

Due to technological limitations we are not able to display how many Groupon vouchers are available for any given performance, therefore, we cannot and do not promise or guarantee that there will be enough available seats for parties greater than two who purchased Groupon vouchers booking together for the same date

If you have purchased a Groupon voucher for a specific date and this date is full for Groupon redemptions you may use your Groupon for future dates or you may (if available) apply your Groupon value towards full priced tickets

All reservations are final and CANNOT be changed within 7 days of the performance you have made reservations for as stated on the Groupon “fine print”

Simply stated: Dinner Detective tickets purchased through Groupon are subject to different terms of availability

 Please watch this page and our Facebook/Twitter pages for updates.  Thanks for your patience!


Redemption Instructions

Here’s what you’ll need to do to redeem your voucher(s):

  1. Click on the date below that you wish to attend.  Some dates may not currently have available seating.  As stated on the voucher, seating is subject to availability.
  2. Fill out the form below with the requested information.  As a reminder, Please only submit 1 voucher at a time.
    • Please ensure the number of entree selections matches the total number of guests you are redeeming for (2 per voucher).
    • Please enter the voucher number for each Groupon voucher you are redeeming separately, failure to do this could cause a delay confirming your reservation.
  3. Click “Submit Reservation Request”
  4. Await confirmation of your reservation via email.  We will send you a formal confirmation page with a food orders, start time, dress code, etc.
  5. Present your printed confirmation page on the night of your chosen show.
  6. Hunt down the killer, win prizes and enjoy your amazing deal from Groupon and The Dinner Detective!

The Redemption Period for Groupons has officially ended. 

However, your Groupon NEVER expires, you just need to apply the amount already paid to a regular ticket.

Please contact us directly and only via houston.info@thedinnerdetective.com for instructions to apply the amount paid to a regular ticket.

Thank you very much!