FAQ

 
Frequently Asked Questions



Below are some frequently asked questions about The Dinner Detective. Click each question to see the answer.

Whodunit?!

Nice try, but we won’t tell you!  You’ll just have to come see the show for yourself.  Be careful, though.  You never know who’s responsible for MURDER!

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I’ve never been to a murder mystery dinner show. How does it work?

It is a four-course sit-down dinner in which each guest is allowed to choose their own entree. In between each course of the meal, we have another part of the show. The show is an interactive and improvised comedic murder mystery set in the present day. None of our performers are dressed in costume, but instead are dressed just like everyone else; therefore you do not know who is a part of the show and who isn’t.

The show takes place throughout the entire room, and performers may actually be seated at your table, so part of the fun from the beginning is trying to figure out who’s involved in the crime and who’s not. Throughout the night, murders and mayhem will occur, hidden clues will come forth and our Detectives will help everyone try to solve the crime. In the end, we have a prize package for the Top Sleuth who comes closest to solving the crime.

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What does the ticket include?

Every murder mystery admission ticket includes: An interrogation reception, hors d’oeuvres, fresh rolls and butter, a mixed baby greens salad, your choice of entrees, dessert, iced tea and coffee with free refills, wait staff gratuity for food service (beverage service and performer gratuity not included) and a tantalizing Prize Package for the Top Sleuth who comes closest to solving the crime. We also have a full bar if you would like to purchase cocktails.

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What does the venue look like?

We hold our weekly public Murder Mystery Dinner Shows and many of our private shows at the prestigious Doubletree Hotel, located in downtown Ontario.

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Do I have to participate in the show?

No, you do not. Customers are not required to perform in any way, but because our murder mystery performers are not dressed up in costume, the audience will not know if you are a part of the show or not and may interact with and possibly interrogate you on their own.

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What is the minimum age?

Due to the interactive and somewhat unpredictable nature of our shows, the minimum age requirement is 15, and adult supervision is required.

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How far in advance do I need to make reservations?

The Dinner Detective Murder Mystery public shows do sell out every Saturday (sometimes a week before, sometimes the day of the show) so we encourage our guests to make reservations and buy their tickets as soon as possible.

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How much is the individual ticket?

The Dinner Detective Murder Mystery Dinner Show general admission tickets are $59.95 + service fees, and the group rate for parties of 10 or more is $5 off per person. Please note that large parties must purchase 10 or more tickets at a time and cannot receive the large party rate if all tickets are purchased individually or tickets are added to an already large party. Pricing is subject to change and does increase during the December holidays.

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What do you serve? Entrees? Desserts?

Our entree choices are as follows: Chipotle Chicken, Fresh Salmon With Soy Glaze, and Stuffed Wild Mushroom Ravioli. Our dessert is Chocolate Yogurt Cake with chocolate cream filling, topped with chocolate ganache with chocolate chips. We recognize that many of our guests have allergic or dietary restrictions, and we request that you note those restrictions when placing your order so that we may accommodate you appropriately.

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Is it fun?

Yes! The Dinner Detective Murder Mystery Dinner Show was voted 2007, 2008, 2009 and 2010 Best Dinner Show in Los Angeles and Denver. We do sell out every Saturday night and have received numerous rave reviews from a variety of publications. Almost all of our business is from word of mouth, so we must be doing something right! We have many reviews and testimonials on our website under REVIEWS.

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How does the seating work?

Everyone has assigned seats at 8 to 10 person banquet style tables. If your party is larger than 10, then we ask you to let us know how you would like us to divide up your party, or else we will divide you up evenly and seat your two parties next to each other.

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How do I know if I’ve purchased “good” seats?

Since there is no set stage and the action happens all around you, all of our seats are center stage! Our performers make an effort to ensure all guests are equally involved and engaged in solving the crime.

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What time does the show start & what time should I arrive?

On Saturday nights, the doors will open at 6:15 p.m. for check-in, and the show will start promptly at 6:30 p.m.  On Friday nights, the doors will open at 7:30 p.m. for check-in, and the show will start promptly at 7:45 p.m.  Other shows, such as our New Year’s Eve shows, may start earlier or later; if you have any questions, please contact our box office at 855-633-0080.

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How long is the show?

About 2 hours and 45 minutes, including dinner.

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Where is your venue located?

The Doubletree Hotel is located at 222 North Vineyard Avenue, Ontario, CA 91764.  Detailed directions are available from the hotel website.

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Where can I park?

There is plenty of free parking in the hotel parking lot.

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What is the dress code?

Business casual or dressy casual is absolutely required. No T-shirts, shorts, baseball caps or torn clothes are permissible.

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What do I need to bring?

Besides your confirmation page, we will provide you with everything you will need to solve the mystery.

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What is your refund/cancellation policy?

Once your purchase/reservation is complete, The Dinner Detective does not offer partial or full refunds of Dinner Detective show tickets or packages.  All sales are final and non transferrable.  This policy includes all Dinner Detective shows throughout the United States as well as individual tickets purchased through brokers.

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What are the packages?

They are bundled money-saving items that are bought in addition to the individual admission. The packages are purchased on a per-package basis and are not charged on a per-person basis (e.g., if a party of four buys a Suspect Package, there will be a one time charge of $12.95 added to their bill).

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What is the Gift Package?

In addition to the individual admission, a purchased Gift Package includes a commemorative Dinner Detective T-shirt, a commemorative Dinner Detective mug, and a special Dinner Detective Murder Mystery surprise, which allows you to get a member of your party involved in the show as a Prime Suspect without them knowing beforehand. Because our performers are not dressed up in costume, we will use your guest as a red herring to trick the audience into believing they are involved in the plot in one way or another. So as not to ruin the surprise, we only reveal how we do it once the package is purchased. This package has a one time fee of $34.95 per package, not per person.

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What is the Suspect Package?

The Suspect Package allows you to get a member of your party involved in the show as a Prime Suspect without them knowing beforehand. Because our performers are not dressed up in costume, we will use your guest as a red herring to trick the audience into believing they are involved in the plot in one way or another. So as not to ruin the surprise, we only reveal how we do it once the package is purchased. This package has a one time fee of $12.95 per package, not per person.

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What is the Photo Package?

In addition to the individual admission, a purchased Photo Package includes two souvenir photos, and a special Dinner Detective Murder Mystery surprise, which allows you to get a member of your party involved in the show as a Prime Suspect without them knowing beforehand. Because our performers are not dressed up in costume, we will use your guest as a red herring to trick the audience into believing they are involved in the plot in one way or another. So as not to ruin the surprise, we only reveal how we do it once the package is purchased. This package has a one time fee of $32.95 per package, not per person.

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Is it good for birthdays, anniversaries, dates and special occasions?

Definitely! We specialize in celebrations and special occasions. We handle about three to four birthdays per show and are always having couples join us along with families, friends, co-workers and acquaintances. For special occasions, we offer special packages which come with various gifts. In addition, you will also have the opportunity for a special Dinner Detective Murder Mystery surprise, which allows you to get a member of your party involved in the show as a Prime Suspect without them knowing beforehand. Because our performers are not dressed up in costume, we will use them as a red herring to trick the audience into believing they are involved in the plot in one way or another. Once purchased, we will send you a confirmation email which will tell you everything you need to know regarding how we get them involved and what we will need from you on your end.

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Do you produce shows for private parties?

Yes! We specialize in and produce corporate functions on a regular basis. Please click here for more information, or contact our box office at 855-633-0080 and ask for private party sales.

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