Voucher Redemption

 

Click here for Frequently Asked Questions about voucher redemption!
Please read the FAQ below before emailing us with questions.
If you email us with questions already answered in the FAQ, your email will be ignored.

Voucher Redemption

Thank you for purchasing tickets to The Dinner Detective Murder Mystery Dinner Show! Below you’ll find a list of available show dates, as well as instructions on how to redeem your voucher(s).  We can take voucher reservations through this form only.  No phone reservations will be accepted at this time. Voucher reservations are non-refundable once made. Any rescheduling of reservations will be subject to a $10/person rescheduling fee.

Click here for Frequently Asked Questions about voucher redemption!
Please read the FAQ below before emailing us with questions.
If you email us with questions already answered in the FAQ, your email will be ignored.


Redemption Instructions

Here’s what you’ll need to do to redeem your voucher(s):

  1. Click on the date below that you wish to attend. As stated on your voucher, most show dates will have available seating, but some dates may be sold out or otherwise unavailable.
  2. Fill out the form below with the requested information and click “Send Information”. You can enter information for up to two (2) guests per form submission.
  3. Pay tax & gratuity of $13.85/person as required by state law.
  4. Await confirmation of your reservation via email.
  5. Present your printed confirmation page on the night of your chosen show.
  6. Hunt down the killer and enjoy!
You are about to make voucher reservations for The Dinner Detective in Denver, CO.
If you would like to make voucher reservations for Colorado Springs, please click here.
Vouchers for Fort Collins are not valid at this location!

Saturday, May 10th, 2014
Saturday, May 24th, 2014
Saturday, May 31st, 2014

 

Saturday, June 14th, 2014
Saturday, June 21st, 2014
Saturday, June 28th, 2014

Frequently Asked Questions

Vouchers

The show I want to attend is listed here as being unavailable for redemption. How do I attend that show?

As listed in the terms & conditions on your voucher, we cannot accept vouchers for every show due to inventory constraints and existing contractual obligations with our external ticket brokers. If a show above is listed as unavailable, we cannot accept any vouchers for that show.

All of the shows you have listed above seem to be full. Help!

Don’t panic! We will post new show dates for redemption on a regular basis, usually the first week of every month.

But it says there are seats available for my desired show on the schedule page! What gives?

As listed in the terms & conditions on your voucher, we cannot accept vouchers for every show due to inventory constraints and existing contractual obligations with our external ticket brokers. If a show above is listed as unavailable, we cannot accept any vouchers for that show, even if available seating is showing on the schedule page.

Can I make reservations for a show less than a week away?

As stated in the terms & conditions on your voucher, we cannot accept reservation requests for a show that is less than a week away.

How far in advance do you post shows for redemption?

We post shows for redemption approximately 2 months in advance, during the first week of the month. For example, if you want to attend a show in July, we will post those shows for redemption starting the first week in May.

How come I have to pay tax & gratuity separately? Isn’t that included in the voucher?

As stated in the terms & conditions on your voucher, tax & gratuity is not included with your voucher purchase in accordance with state law. We do not get a discount on the required tax from the state, or the required gratuity from our venue, so we must charge for these items separately. Both Groupon & LivingSocial state that tax & gratuity are never included on any vouchers they sell, as they have done for years.

Can I call you to make my reservations?

Sorry, we can only accept voucher redemptions through our website at this time.

My voucher is about to expire, but there aren’t any shows available before the expiration date. Help!

Don’t panic! You can use your voucher for shows that fall after the voucher expiration date, as long as you submit your reservation request before the expiration date passes.

How do I transfer my reservations to another show?

We are happy to transfer your reservations to another show, subject to a $10/person transfer fee. Please email co.info@thedinnerdetective.com and we will contact you for payment.

What if I have a question that isn’t listed here?

Please email co.info@thedinnerdetective.com with your questions if they are not answered here. Please note, if your question is already answered above, your email will be ignored.

OUR OTHER LOCATIONS