FAQ

 
Frequently Asked Questions



Below are some frequently asked questions about The Dinner Detective.  Click a question to see the answer.

General (27)

Whodunit?!

Nice try, but we won’t tell you!  You’ll just have to come see the show for yourself.  Be careful, though.  You never know who’s responsible for MURDER!

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I’ve never been to a murder mystery dinner show. How does it work?

It is a four-course sit-down dinner in which each guest is allowed to choose their own entree. In between each course of the meal, we have another part of the show. The show is an interactive and improvised comedic murder mystery set in the present day. None of our performers are dressed in costume, but instead are dressed just like everyone else; therefore you do not know who is a part of the show and who isn’t.

The show takes place throughout the entire room, and performers may actually be seated at your table, so part of the fun from the beginning is trying to figure out who’s involved in the crime and who’s not. Throughout the night, murders and mayhem will occur, hidden clues will come forth and our Detectives will help everyone try to solve the crime. In the end, we have a prize package for the Top Sleuth who comes closest to solving the crime.

PLEASE NOTE: Guns and loud gunshots are used as part of the performance.

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What does the ticket include?

Every murder mystery admission ticket includes: An interrogation reception, hors d’oeuvres, fresh rolls and butter, salad, your choice of entree, dessert, wait staff gratuity for food service (beverage service and performer gratuity not included), and a tantalizing Prize Package for the Top Sleuth who comes closest to solving the crime.  We also have a full bar if you would like to purchase cocktails, and we feature several drink specials every night.  An ATM is easily accessible inside the venue.

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What does the venue look like?

We hold our weekly public Murder Mystery Dinner Shows and many of our private shows at the Antlers Hilton, located in Colorado Springs, CO.

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Do I have to participate in the show?

No, you do not. Customers are not required to perform in any way, but because our murder mystery performers are not dressed up in costume, the audience will not know if you are a part of the show or not and may interact with and possibly interrogate you on their own.

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If my party buys tickets separately, can we be seated together?

Yes!  Please ask your party members to mention the last name of your original party in the Party Seating Request box during the order process.  We will seat your group together at 10-person tables, so if your group is larger than that, we will break the group up equally and seat you at adjacent tables. Please note, your group cannot receive our $10/person group discount unless 10 or more tickets are purchased together in the same transaction.

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What is the minimum age?

Due to the interactive and somewhat unpredictable nature of our shows, the minimum age requirement is 15, and adult supervision is required. The Dinner Detective reserves the right to deny entry to any party with one or more guests under the age of 15.

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How far in advance do I need to make reservations?

The Dinner Detective Murder Mystery public shows do sell out every Saturday (sometimes a week before, sometimes the day of the show) so we encourage our guests to make reservations and buy their tickets as soon as possible.

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How much is the individual ticket?

The Dinner Detective Murder Mystery Dinner Show general admission tickets start at $59.95/person*, and the group rate for parties of 10 or more is $10 off per person. Please note that large parties must purchase 10 or more tickets at a time and cannot receive the large party rate if all tickets are purchased individually or tickets are added to an already large party.  *Pricing is seasonal and does change during select holidays and the month of December.  Prices do not include minimal service fees.

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What do you serve? Entrees? Desserts?

Please visit our menu page for more information. We recognize that many of our guests have allergic or dietary restrictions, and we request that you note those restrictions when placing your order so that we may accommodate you appropriately.

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Do you have a bar?

Yes, a fully-stocked bar is available all night long, with a wide selection of beer, wine, and cocktails. Please note, the bar is cash only, but an ATM is easily accessible inside the venue.

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What is a typical show schedule? When do we eat?

Our typical show schedule is below.  Please note, this schedule is only an example and may change based on show start time, holidays, or other factors.  For specific show information, please contact us directly.

  •  6:15 PM:  Check-In
  • 6:30 PM:  Tray-Passed Hors d’Oeuvres
  • 6:55 PM:  Seating
  • 7:15 PM:  Act 1 Begins
  • 7:35 PM:  Salad Course
  • 7:50 PM:  Act 2 Begins
  • 8:10 PM:  Entree Course
  • 8:45 PM:  Act 3 Begins
  • 8:55 PM:  Dessert Course
  • 9:10 PM:  Act 4 Begins
  • 9:20 PM:  Show Ends

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Is it fun?

Yes! The Dinner Detective Murder Mystery Dinner Show was voted 2007, 2008, 2009 and 2010 Best Dinner Show in Los Angeles and Denver. We do sell out every Saturday night and have received numerous rave reviews from a variety of publications. Almost all of our business is from word of mouth, so we must be doing something right! We have many reviews and testimonials on our website under REVIEWS.

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How does the seating work?

Everyone has assigned seats at 8 to 10 person banquet style tables. If your party is larger than 10, then we ask you to let us know how you would like us to divide up your party, or else we will divide you up evenly and seat your two parties next to each other.

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How do I know if I’ve purchased “good” seats?

Since there is no set stage and the action happens all around you, all of our seats are center stage!  Our performers make an effort to ensure all guests are equally involved and engaged in solving the crime.

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What time does the show start & what time should I arrive?

On Saturday nights, check-in begins at 6:15 PM, and the show begins promptly at 6:30 PM. On Friday nights, check-in begins at 7:15 PM, and the show begins promptly at 7:30 PM.  Special shows may start earlier or later; if you have any questions, please contact our box office at 866-496-0535.

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How long is the show?

About 3 hours, including dinner service.

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Where is your venue located?

The Antlers Hilton is located at 4 South Cascade Avenue, Colorado Springs, CO 80903.  Detailed directions and parking information is available from the Antlers Hilton website.

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Where do I park?

Complimentary validated parking is available in the hotel’s underground parking structure. Detailed parking information is available from the Antlers Hilton website.

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What is the dress code?

Business casual or dressy casual is absolutely required. No T-shirts, shorts, baseball caps or torn clothes are permissible. The Dinner Detective reserves the right to refuse entry to any guests whose dress does not conform to our dress code.

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What do I need to bring?

Besides your emailed confirmation page, we will provide you with everything you will need to solve the mystery.

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Do you have a bar?

Yes, a fully-stocked bar is available all night long, with a wide selection of beer, wine, and cocktails. Please note, the bar is cash only, but an ATM is easily accessible inside the venue.

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What is your refund/cancellation policy?

Once your purchase/reservation is complete, The Dinner Detective does not offer partial or full refunds of Dinner Detective show tickets or packages. All sales are final and non transferrable. This policy includes all Dinner Detective shows throughout the United States as well as individual tickets purchased through brokers. Any rescheduling of reservations is subject to seating availability and a $10/person transfer fee (up to 4 days before the event) or a $40/person transfer fee (3 days or less before the event).

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What is the schedule for a typical show? When do we eat?

Our typical show schedule is below.  Please note, this schedule is only an example and may change based on show start time, holidays, or other factors.  For specific show information, please contact us directly.

  •  6:15 PM:  Check-In
  • 6:30 PM:  Tray-Passed Hors d’Oeuvres
  • 6:55 PM:  Seating
  • 7:15 PM:  Act 1 Begins
  • 7:35 PM:  Salad Course
  • 7:50 PM:  Act 2 Begins
  • 8:10 PM:  Entree Course
  • 8:45 PM:  Act 3 Begins
  • 8:55 PM:  Dessert Course
  • 9:10 PM:  Act 4 Begins
  • 9:20 PM:  Show Ends

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What are the Additional Packages?

They are bundled money-saving items that are bought in addition to the individual admission. The packages are purchased on a per-package basis and are not charged on a per-person basis (e.g., if a party of four buys a Gift Package, there will be a one time charge of $29.95 added to their bill).

Suspect Package
This optional package lets you get a member of your party involved in the show as a Prime Suspect! Because our performers are not dressed up in costume, we will use your guest as a red herring to trick the audience into believing they are involved in the murder plot. So as not to ruin the surprise, we only reveal how we do it once the package is purchased. This package has a one time fee of $14.95 per package, not per person.

Gift Package
This optional package comes with a Dinner Detective coffee mug, a Dinner Detective t-shirt, and the opportunity to get a member of your party involved in the show as a Prime Suspect! Because our performers are not dressed up in costume, we will use your guest as a red herring to trick the audience into believing they are involved in the murder plot. So as not to ruin the surprise, we only reveal how we do it once the package is purchased. This package has a one time fee of $29.95 per package, not per person.

Celebration Package
This optional package comes with two Dinner Detective t-shirts, two Dinner Detective coffee mugs, and the opportunity to get a member of your party involved in the show as a Prime Suspect! Because our performers are not dressed up in costume, we will use your guest as a red herring to trick the audience into believing they are involved in the murder plot. So as not to ruin the surprise, we only reveal how we do it once the package is purchased. This package has a one time fee of $39.95 per package, not per person.

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Is it good for birthdays, anniversaries, dates and special occasions?

Definitely! We specialize in celebrations and special occasions. We handle about three to four birthdays per show and are always having couples join us along with families, friends, co-workers and acquaintances. For special occasions, we offer special packages which come with various gifts. In addition, you will also have the opportunity for a special Dinner Detective Murder Mystery surprise, which allows you to get a member of your party involved in the show as a Prime Suspect without them knowing beforehand. Because our performers are not dressed up in costume, we will use them as a red herring to trick the audience into believing they are involved in the plot in one way or another. Once purchased, we will send you a confirmation email which will tell you everything you need to know regarding how we get them involved and what we will need from you on your end.

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Do you produce shows for private parties?

Yes! We specialize in and produce corporate functions on a regular basis. Please click here for more information, or contact our box office at 303-900-2123 and ask for private party sales.

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Vouchers (10)

The show I want to attend is listed here as being unavailable for redemption. How do I attend that show?

As listed in the terms & conditions on your voucher, we cannot accept vouchers for every show due to inventory constraints and existing contractual obligations with our external ticket brokers. If a show above is listed as unavailable, we cannot accept any vouchers for that show.

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All of the shows you have listed above seem to be full. Help!

Don’t panic! We will post new show dates for redemption on a regular basis, usually the first week of every month.

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But it says there are seats available for my desired show on the schedule page! What gives?

As listed in the terms & conditions on your voucher, we cannot accept vouchers for every show due to inventory constraints and existing contractual obligations with our external ticket brokers. If a show above is listed as unavailable, we cannot accept any vouchers for that show, even if available seating is showing on the schedule page.

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Can I make reservations for a show less than a week away?

As stated in the terms & conditions on your voucher, we cannot accept reservation requests for a show that is less than a week away.

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How far in advance do you post shows for redemption?

We post shows for redemption approximately 2 months in advance, during the first week of the month. For example, if you want to attend a show in July, we will post those shows for redemption starting the first week in May.

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How come I have to pay tax & gratuity separately? Isn’t that included in the voucher?

As stated in the terms & conditions on your voucher, tax & gratuity is not included with your voucher purchase in accordance with state law. We do not get a discount on the required tax from the state, or the required gratuity from our venue, so we must charge for these items separately. Both Groupon & LivingSocial state that tax & gratuity are never included on any vouchers they sell, as they have done for years.

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Can I call you to make my reservations?

Sorry, we can only accept voucher redemptions through our website at this time.

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My voucher is about to expire, but there aren’t any shows available before the expiration date. Help!

Don’t panic! You can use your voucher for shows that fall after the voucher expiration date, as long as you submit your reservation request before the expiration date passes.

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How do I transfer my reservations to another show?

We are happy to transfer your reservations to another show, subject to a $10/person transfer fee. Please email cos.info@thedinnerdetective.com and we will contact you for payment.

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What if I have a question that isn’t listed here?

Please email cos.info@thedinnerdetective.com with your questions if they are not answered here. Please note, if your question is already answered above, your email will be ignored.

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